CHECKLIST FOR BUILDING FUTURE RAPPORT

⇒Get your customers to trust you
⇒Have meaningful conversation
⇒Establish a relationship
⇒Ask rapport building questions
⇒Personalize customer service
⇒Align with customer goals and needs
⇒Obtain testimonials
⇒Ask their preference on how they want to see information
⇒Communicate regularly: emails
⇒Pay attention to their needs
⇒Learn to appreciate and support them